Privacy Policy
Last updated: September 1, 2025
Outpost Companies (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you visit our website.
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This website is hosted by Squarespace. Squarespace collects personal data to serve the website and power our site analytics when you visit this website, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
This information may also include details about your use of this website, such as:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
Squarespace needs this data to run this website, to protect and improve its platform and services, and to provide site analytics to learn about site traffic and activity. Squarespace analyzes the data in a de-personalized form.
This website also serves font files from, and renders fonts using, Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:
Information about your browser, network, or device
Information about this site and the page you’re viewing on it
Your IP address
Form Submissions
When you submit information to this website via a webform, we collect the data requested in the webform in order to track and respond to your submissions.
We share this information with select third-party providers, potentially including, but not limited to, Squarespace, our online store hosting provider, so that they can provide website services to us, Google and Microsoft, for storage purposes, and Zapier, for data porting between systems
Promotional and Other Emails and SMS
We may send you promotional emails with varying frequency. You can unsubscribe from these emails at any time by responding “STOP” or “UNSUBSCRIBE”. We may share your contact information with Close CRM or other email marketing providers that we may elect to use, so they can send these emails on our behalf.
If you have opted in to SMS messaging, we may send automated follow-up, reminder, and promotional messages with varying frequency. You may unsubscribe from these messages at any time by replying “STOP.” You may also get help regarding these messages at any time by responding “HELP.” We may share your contact information with Close CRM, our SMS messaging provider, so they can send these messages on our behalf.
How We Use Your Data
We use the information collected for purposes including:
Operating and improving our website
Responding to inquiries and form submissions
Sending promotional communications, including SMS if you have opted-in
Analyzing website performance and usage trends
Protecting against fraudulent or malicious activity
How We Protect Your Data
We do not sell, rent, or trade your personal information to third parties. We only share your data in limited circumstances, such as: (i) with service providers who assist us in operating our website or fulfilling requests; (ii) if required by law, regulation, or valid legal process; (iii) in connection with a merger, acquisition, or other business transfer; or (iv) with your explicit consent.
We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
If you would like us to delete your personal information, you may contact us at connect@outpostcompanies.com.
Your Rights
If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to:
Request disclosure of the categories and specific pieces of personal information we collect
Request deletion of your personal information
Opt out of the sale or sharing of your personal information (note: we do not sell personal information)
Not be discriminated against for exercising these rights
To exercise these rights, please contact us at connect@outpostcompanies.com.
Children’s Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child, please contact us at connect@outpostcompanies.com and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have any questions about this Privacy Policy, or would like to exercise your data rights, please contact us:
Email: connect@outpostcompanies.com
Address: Outpost Companies, 21306 Brantley Road, Shaker Heights, OH, 44122
Terms of Service
Last updated: September 1, 2025
Welcome to outpostcompanies.com (the "Site"). These Terms of Use ("Terms") govern your use of our website and services. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Site.
Acceptance of Terms
By using outpostcompanies.com, you agree to be bound by these Terms and any future amendments and additions to these Terms. We reserve the right to modify or revise these Terms at any time, and you agree to be bound by such modifications or revisions.
Use of Site
Eligibility: You must be at least 18 years old to use this Site. By using the Site, you represent and warrant that you meet this age requirement.
User Account: You may need to create an account to access certain features of the Site. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Prohibited Conduct: You agree not to use the Site for any unlawful purpose or in any way that could harm, disrupt, or otherwise negatively impact the Site or its users. This includes, but is not limited to:
Uploading or transmitting viruses or malicious code.
Harassing, threatening, or defaming other users.
Engaging in any activity that could disable, overburden, or impair the functioning of the Site.
Intellectual Property
Ownership: The content on the Site, including but not limited to text, graphics, images, and software, is the property of outpostcompanies.com or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.
Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use the Site for personal and non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site without our prior written consent.
User Content
Responsibility: You are solely responsible for any content that you submit, post, or display on the Site. You grant outpostcompanies.com a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
Prohibited Content: You agree not to post any content that:
Is defamatory, obscene, abusive, or otherwise objectionable.
Infringes on the intellectual property rights of others.
Violates any law or regulation.
Contains any form of unsolicited or unauthorized advertising or spam.
User Data
We do not sell, rent, or trade your personal information to third parties. We only share your data in limited circumstances, such as: (i) with service providers who assist us in operating our website or fulfilling requests; (ii) if required by law, regulation, or valid legal process; (iii) in connection with a merger, acquisition, or other business transfer; or (iv) with your explicit consent.
Disclaimers and Limitation of Liability
Disclaimers: The Site is provided on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding the operation or availability of the Site, or the accuracy, completeness, or reliability of any content or services provided through the Site.
Limitation of Liability: To the fullest extent permitted by law, outpostcompanies.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
Your use of or inability to use the Site.
Any unauthorized access to or use of our servers and/or any personal information stored therein.
Any interruption or cessation of transmission to or from the Site.
Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Site by any third party.
Idemnification
You agree to indemnify, defend, and hold harmless outpostcompanies.com, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your access to or use of the Site, your violation of these Terms, or your infringement of any intellectual property or other rights of any person or entity.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Texas, and you hereby irrevocably consent to the personal jurisdiction and venue therein.
Changes to the Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
Contact Information
If you have any questions about these Terms, please contact us at: connect@outpostcompanies.com
Thank you for using outpostcompanies.com. Your compliance with these Terms ensures a safe and enjoyable experience for all users.